Store Manager (LA) content
TOTEME is looking for a Store Manager to join the team in Los Angeles. As Store Manager you will head the store, lead the team and be in charge of sales, targets and clienteling. You will act as an ambassador for TOTEME and be in charge of the overall customer experience at the LA store.
The role
- Deliver superb service to customers
- Create and maintain long-term relationships
- Work individually and as part of a team to reach sales targets
- Act as an ambassador for TOTEME
- Do merchandising and styling
- Plan and execute daily store operations
- Plan and execute efficient workflows individually and as part of a team
- Work towards company standards and goals
- Analyze and work towards KPIs and business goals
Your profile
- A strong team leader with at least 3 years experience from store management
- 5 years experience from working in luxury retail
- Experience from leading a team in LA and/or CA
- Experience from working in an omnichannel environment
- Experience from working in CRM systems
- Experience from back office operations management
- Experience from reporting and creating guidelines
About you
- A strong leader with an interest in people and their growth
- Self-motivated, solution-oriented and hands-on
- Strong organizational and communication skills with the ability to multitask and work under pressure
- Business and results-oriented with a strong commercial drive
- Customer-focused and competent in building strong customer relationships
- A strong visual eye and attention to detail
- Passionate about TOTEME with an understanding of the brand and aesthetic
- Flexible schedule, able to work evenings and weekends
- Fluent in English
The position is based at TOTEME's Melrose store with a September 2023 start.
TOTEME stands against any form of discrimination and strives to be an inclusive brand and workplace. We welcome applications from all individuals, regardless of gender, sexual orientation, religion, ethnicity, race, or disability.
By applying to this position I agree with TOTEME’s privacy policy and to be contacted about future job opportunities for up to 3 years from the submission date. Find out more about our privacy policy here.