Mandarin-speaking Sales Advisor (Stockholm) – full-time/part-time content
Mandarin-speaking Sales Advisor (Stockholm) – full-time/part-time
About TOTEME
TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and the planet.
The role
TOTEME is looking for a Mandarin-speaking Sales Advisor to join one of our Stockholm stores. In this role you will act as a brand ambassador by introducing customers to our ethos and products. You will build meaningful relationships with your customers by offering them excellent customer service and getting to know their needs. You will report to the Store Manager.
The role
- Act as a TOTEME brand ambassador and product expert.
- Create memorable shopping experiences for customers while building and maintaining long-term relationships.
- Meet individual and team sales targets.
- Participate in activities such as training and client events.
- Plan and execute daily store operations and efficient workflows individually and as part of a team.
- Deal with customer complaints effectively.
- Follow the brand’s uniform and grooming guidelines.
- Maintain the shopfloor as per our standards and guidelines.
- Participate in and contribute to TOTEME’s social and environmental sustainability strategy.
Your profile
- Previous experience working in a premium or luxury retail environment.
- Excellent verbal and written communication skills.
- Fluent in written and spoken English.
- Fluent in spoken Mandarin.
About you
- Passionate about TOTEME with an understanding of the brand’s ethos and aesthetic.
- A skill for building strong, long-lasting relationships with colleagues and customers.
- Excellent communication and interpersonal skills.
- Driven and results-oriented.
- Able to multitask and solve issues effectively.
- Structured and well-organized.
- Flexible working schedule.
This position can be offered on a part-time or full-time basis, depending on the applicant’s needs and circumstances. It is based at one of TOTEME'S Stockholm stores with an immediate start.
TOTEME has teams in Stockholm, London and New York and a growing number of stores in Europe, North America and Asia. You will join a dynamic, creative and highly collaborative team working towards exciting projects and milestones. You will contribute to the company’s development and have the opportunity to grow within your role.
TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
By applying to this position I agree with TOTEME’s privacy policy and to be contacted about future job opportunities for up to 3 years from the submission date. Find out more about our privacy policy here.